By placing an order through our website, you agree to these Terms & Conditions. All orders are subject to product availability, successful payment and our acceptance of your order.
Product images, colours, dimensions and descriptions are provided as accurately as reasonably possible; however, minor variations may occur. Prices are displayed in Singapore Dollars (SGD) unless otherwise stated and may be changed without prior notice, but any change will not affect an order already accepted by us.
Delivery dates and timeframes are estimates and may be affected by circumstances outside our reasonable control. Customers are responsible for ensuring that the delivery address and order details provided are accurate and that there is suitable access for delivery and, where applicable, installation.
Returns, exchanges, cancellations and refunds are subject to our applicable Returns & Refunds Policy. Products may also be covered by the warranty stated on the relevant product page or in our Warranty Policy.
Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies available to consumers under applicable Singapore law, including the Consumer Protection (Fair Trading) Act.
We reserve the right to amend these Terms & Conditions from time to time, with the version applicable to your purchase being the version in effect when your order is placed.
Your Desk. Covered.
We built our desks to keep moving with you — and we want you to use yours with confidence.
Every standing desk comes with a 1-Year Warranty covering its key mechanical and electrical components against manufacturing defects.
And because we love seeing our desks in real homes and workspaces, we’re happy to make that 2 years.
Share Your Setup. We’ll Add Another Year.
Show us how you’ve made the desk your own.
Share a photo or video of your new setup on your social media, tag us, and we’ll extend your warranty by another year — completely free.
1 Year Included + 1 Year Extended = 2 Years of Coverage
Once you’ve shared your setup, simply send us your order number together with a link or screenshot of your post, and we’ll confirm your warranty extension.
Your post doesn’t need to be a positive review or endorsement. We simply want to see your setup! Where applicable, please disclose that a warranty extension was received in connection with your post.
What We Cover
If something isn’t working the way it should because of a manufacturing or component defect, we’ll help make it right.
Your warranty covers the functional mechanical and electrical components of the desk, including:
- Electric motor
- Height-adjustment mechanism
- Lifting columns / desk legs
- Control panel and controller
- Electrical components supplied with the desk
So if your desk unexpectedly stops going up or down, the motor fails, or a lifting column becomes stuck due to a covered defect, get in touch with us. We’ll assess the issue and, where covered, repair or replace the affected component at no cost to you.
The same coverage continues into the second year once your extended warranty has been activated.
A Few Things We Don’t Cover
Our warranty is designed to protect you against product and manufacturing faults. It doesn’t cover:
- Everyday wear and tear
- Scratches, dents, stains or cosmetic damage after delivery
- Accidental damage, misuse or improper handling
- Damage caused by exceeding the desk’s stated weight capacity
- Improper assembly or unauthorised modifications or repairs
- Water, excessive moisture, fire or other external damage
- Tabletop damage resulting from normal use, misuse or accidents
Something Wrong? Just Talk to Us.
No complicated process.
Send us your order number together with a photo or short video of the issue. We’ll take a look and advise you on the best way to get your desk back up and running.
Depending on the issue, we may troubleshoot the problem with you, provide a replacement part, repair the affected component, or replace it where appropriate.
For claims made during the extended second year, your warranty extension must have been successfully activated with us.
Our warranty is provided in addition to any rights and remedies you may have under applicable Singapore consumer protection laws.
1 Year is on us. The 2nd? Show us your setup.
Free Delivery, Right to Your Door
Getting your new workspace shouldn’t come with unexpected costs. That’s why we offer FREE delivery with every standing desk purchase.
We’ll get your desk safely to your doorstep, ready for you to set up and enjoy.
Simple to Assemble. Even If You’re Not a DIY Person.
Our standing desks are designed with straightforward assembly in mind. With just a few simple steps and basic tools, most customers can have their new desk ready to go in around 30 minutes.
Everything you need to know is covered in the included assembly instructions — no special technical knowledge required.
Set it up yourself, take your time, and enjoy the satisfaction of that first press of the ↑ button when your desk comes to life.
Rather Leave It to Us?
We get it — sometimes you’d rather skip the assembly and get straight to enjoying your new desk.
Professional assembly is available for an additional fee. We’ll take care of the setup for you so your desk is ready to use without you having to lift a tool.
Changed Your Mind?
No worries — eligible products can be returned within 7 days of delivery.
For standing desks, tabletops and leg frames, the item must remain unopened, unused and in its sealed original packaging. Once the packaging has been opened or the desk has been assembled, we are unable to accept a change-of-mind return.
For accessories that have already been opened, get in touch with us and we’ll assess the return on a case-by-case basis.
Return Fees
A $35 collection fee applies to eligible returns of standing desks, tabletops and leg frames. A $6 return shipping fee applies to accessories. These fees will be deducted from the final refund amount.
Received Something Damaged or Faulty?
The conditions above apply to change-of-mind returns. If your product arrives damaged, faulty, incomplete or incorrect, that’s a different matter — please contact us with your order number and a photo or short video of the issue, and we’ll work with you to make things right.
Depending on the issue, this may include troubleshooting, replacement parts, repair, replacement or a refund where appropriate.
Refunds
Once we receive your return, we’ll inspect it to ensure it meets the return conditions. If approved, your refund will be initiated to your original payment method within 14 working days.
Returned products must be in their original condition. We reserve the right to reject a change-of-mind return where the product or packaging has been opened, used, assembled, damaged or altered.
Not sure if your order qualifies? Just reach out to us before returning anything — we’re happy to help.
